Privacy Policy

Introduction

Welcome to Virgo. We operate the myvirgo.co.za domain (“Service”). This Privacy Policy explains how we collect, safeguard, and disclose information from your use of our Service, complying with the latest digital privacy standards, including GDPR, POPIA, and other relevant regulations. By using the Service, you agree to the collection and use of information per this policy.

Definitions

SERVICE: The myvirgo.co.za website operated by Virgo.
PERSONAL DATA: Data about a living individual who can be identified from those data.
USAGE DATA: Data collected automatically, either generated by using the Service or from the Service infrastructure itself.
COOKIES: Small files stored on your device.
DATA CONTROLLER: A person who determines the purposes and manner of processing personal data.
DATA PROCESSORS (OR SERVICE PROVIDERS): Persons who process data on behalf of the Data Controller.
DATA SUBJECT: Any living individual who is the subject of Personal Data.
USER: The individual using our Service.

Information Collection and Use

We collect various types of information to provide and improve our Service to you.

Types of Data Collected

Personal Data: Includes email address, first and last name, phone number, address, country, state, province, ZIP/postal code, city, cookies, and usage data.
Usage Data: Information like IP address, browser type, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.
Location Data: We may use and store information about your location if you give us permission.
Tracking Cookies Data: We use cookies for various purposes, including session, preference, security, and advertising cookies.
Other Data: Additional information collected may include details like sex, age, date of birth, passport details, Phone and Email Contact List, Images or Photos, Audio Files, Documents, Videos, and more.

Use of Data

Virgo uses collected data for purposes such as providing and maintaining the Service, notifying you about changes, customer support, analysis, and improving the Service. It may also be used to fulfill contractual obligations, provide notices, and send news or offers.

Retention of Data

We retain Personal Data only as long as necessary for the purposes stated in this Privacy Policy. Usage Data is retained for internal analysis purposes.

Transfer of Data

Your information may be transferred to computers outside your jurisdiction. By using the Service, you consent to this transfer. Virgo ensures data security in accordance with this Privacy Policy.

Disclosure of Data

We may disclose Personal Data for law enforcement or business transactions. Other disclosures may include subsidiaries, affiliates, contractors, service providers, and with your consent or for legal protection.

Security of Data

While we use commercially acceptable means to protect Personal Data, absolute security cannot be guaranteed. Users should be aware of potential risks.

Your Data Protection Rights

Under POPIA

Residents of South Africa have rights under Protection of Personal Information Act (POPI Act). These include access, rectification, objection, restriction, data portability, and withdrawal of consent. Complaints can be directed to local data protection authorities.

Under CalOPPA

California residents have the right to learn about collected data, request deletion, and opt-out of data sharing. We honor Do Not Track signals.

Under CCPA

California residents can request information about collected data, request deletion, and opt-out of data selling. Non-discrimination for exercising rights is guaranteed.

Service Providers

Third-party Service Providers may assist in facilitating and improving the Service, including analytics, CI/CD tools, advertising, and payments.

Analytics

Third-party analytics tools may be used to monitor and analyze Service usage.

CI/CD Tools

Third-party tools may be employed for automating the development process.

Advertising

Third-party providers may display advertisements based on user visits.

Behavioral Remarketing

Remarketing services may be used to show ads on third-party sites based on past Service visits.

Payments

Third-party payment processors handle payment information. PCI-DSS standards are followed for secure payment processing.

Cookies

We use cookies to collect information and enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

Cookies Used by Our Service Providers

Our service providers use cookies, and those cookies may be stored on your computer when you visit our website.

Children’s Privacy

The Service is not intended for children under 18. We do not knowingly collect data from children. Parents can contact us for data removal.

Compliance with Laws

We will disclose Personally Identifiable Information to comply with a court order, subpoena, or request from a law enforcement agency. We will also disclose such information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

Changes to This Privacy Policy

We will notify you about changes to our Privacy Policy by posting updates on the Service. Users are advised to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us via the contact form on our Contact Us page.

Last Updated: July 20, 2024