1. Introduction
Welcome to Virgo (“Company,” “we,” “our,” “us”)! These Terms of Service (“Terms”) govern your use of our website located at the domain myvirgo.co.za (“Service”). Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information in compliance with the latest digital regulations such as GDPR, POPIA, CCPA, and HIPAA.
By using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Service. Please contact us on the Contact Us page for assistance.
2. Communications
By using our Service, you agree to receive newsletters, marketing, and promotional materials. You may opt out of these communications by following the unsubscribe link or contacting us on the Contact Us page.
3. Purchases
When making a purchase through the Service, you may need to provide certain information such as credit card details, billing, and shipping information. You represent that you have the legal right to use any payment method provided. We may use third-party services to process payments. We reserve the right to refuse or cancel orders for reasons including product availability, errors, or suspected fraud.
4. Competitions, Contests, Sweepstakes, and Promotions
Promotions offered through the Service may have separate rules. Please review these rules along with our Privacy Policy. If there is a conflict between the Promotion rules and these Terms, the Promotion rules will apply.
5. Subscriptions
Some Service parts are billed on a subscription basis. Subscriptions renew automatically unless canceled. You can cancel your Subscription through your account management page or by contacting us on the Contact Us page. Ensure your billing information is accurate. Failed automatic billing may result in termination of your access.
6. Free Trial
Virgo may offer free trials for Subscriptions. If you do not cancel before the trial ends, you will be charged the applicable fees. We reserve the right to modify or cancel free trial offers at any time without notice.
7. Fee Changes
Virgo may change Subscription fees at its discretion, effective at the end of the current billing cycle. You will be notified in advance and may terminate your Subscription if you disagree with the changes.
8. Refunds
Refunds are issued within 30 days of the original purchase for eligible contracts.
9. Content
You are responsible for the content you post on or through the Service. By posting, you grant us the right to use your content. We reserve the right to monitor and edit user content. Content on the Service belongs to Virgo or is used with permission and may not be used for commercial purposes without our consent.
10. Prohibited Uses
You may only use the Service for lawful purposes. Prohibited uses include, but are not limited to, violating laws, harming minors, sending unsolicited materials, impersonation, infringing on rights, and engaging in illegal activities. You agree not to interfere with the Service’s operation.
11. Analytics
We may use third-party service providers to monitor and analyze the use of our Service.
12. No Use By Minors
The Service is intended for users at least 18 years old. By using the Service, you warrant that you are at least 18.
13. Accounts
When creating an account, you must provide accurate information and keep it up to date. You are responsible for maintaining your account’s confidentiality and for any activity under your account.
14. Intellectual Property
The Service and its original content are the exclusive property of Virgo and are protected by copyright, trademark, and other laws.
15. Copyright Policy
We respect intellectual property rights. If you believe content on the Service infringes on your copyright, please contact us on the Contact Us page with a detailed claim.
16. DMCA Notice
Submit a DMCA notification via our Contact Us page with the required information.
17. Error Reporting and Feedback
You may provide feedback through our contact page or third-party tools. You grant us the right to use this feedback.
18. Links To Other Websites
Our Service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these websites. Review the terms and privacy policies of any third-party sites you visit.
19. Disclaimer Of Warranty
The Service is provided “as is” and “as available.” Virgo makes no warranties regarding the operation, content, or materials of the Service.
20. Limitation Of Liability
Virgo and its affiliates are not liable for indirect, punitive, special, or incidental damages. Liability is limited to the amount paid for products or services.
21. Termination
We may terminate or suspend your account at any time, with or without cause or notice. Provisions that should survive termination will remain in effect.
22. Governing Law
These Terms are governed by the laws of South Africa. Any legal action will be brought in the appropriate courts of South Africa.
23. Changes To Service
We reserve the right to modify or withdraw the Service at our discretion without notice. Users should review these Terms periodically.
24. Amendments To Terms
We may amend these Terms at any time by posting the changes on our website. Continued use of the Service after changes means acceptance.
25. Waiver and Severability
No waiver of any term is a continuing waiver. If any provision is invalid, the remaining provisions remain in effect.
26. Acknowledgement
By using the Service, you acknowledge that you have read and agree to these Terms.
27. Contact Us
For questions about these Terms, please contact us on the Contact Us page.
Last Updated: June 20, 2024